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The way you access a Help to Buy agent is changing 

From 2 January 2020, you will be able to apply for help to buy schemes from one of three agents across England. This means our current Help to Buy agents’ services will shortly be replaced. 

The changes should not affect your house purchase. 

If you are buying a new home using a Help to Buy: Equity Loan, we will automatically transfer everything to your new agent, so that they can continue to support your equity loan application and house purchase. 

If you have any questions, please get in touch. 


We are open Monday to Friday (excluding Bank Holidays) from 9am-5pm.

You can contact us via email or by calling us on 0300 790 0570.


Repaying your Equity Loan: If you would like to speak to someone about repaying your equity loan please contact the Mortgage Administrator, Target on 0345 848 0235 or email

Making a Complaint: If for any reason, you would like to make a complaint, please call us or fill out the contact form below. Help to Buy North West is part of Plus Dane Housing. You can view our Complaint's Procedure here.

Our address is:

Help to Buy North West

90-94 Upper Parliament Street 


L8 7SY

Complete the contact form below and we will get back to you within 2 working days.

Contact Us