We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We endeavour to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level AA compliance of the World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI) in the Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

This website supports BrowseAloud which adds speech, reading and translation support to allow access and participation for those with print disabilities, dyslexia, low literacy, mild visual impairments and those whose English isn’t their first language.

By using the BrowseAloud feature on this website, this provides the following:

  • Text to speech
  • Spoken and written translations in 35 languages
  • Text magnification
  • MP3 Generation
  • Written translations in 78 languages
  • Customisable options

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime should you experience any difficulty in accessing our website, please contact us on 0300 790 0570.