We are receiving a high volume of Help to Buy: Equity Loan applications
We are currently working within our service level agreements across all areas. You will receive a response from us within the set time frames.
· Authority to Proceed – 4 working days
· Authority to Exchange – 3 working days
· Confirmation to Developer – 2 working days
In line with government advice, our teams are working remotely. We are unable to receive and process documents sent by post in a timely way. To avoid unnecessary delays, please use our online service to submit applications.